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Customer Support & FAQ
LIVE Snow Status Updates
See live updates on our Twitter feed, updated regularly before, during and after snow events.
Cancel my Services
We're sorry to see you go! Cancel your existing snow removal services.
Report an Issue
Report an issue with your snow removal service. Our team will follow up promptly during business hours.
Request more Ice Melter
Request a top-up of your on-site ice melter for next-day delivery.
Frequently Asked Questions
Have a question?
We're here to help. We quickly respond to emails and form submissions through the winter, with additional staffing on call before, during and after snow storms. You can also reach out to support@snowzilla.ca or call us at (647) 689-5821.